Privacy Policy

Effective Date: 13/08/2026
Last Updated: 13/08/2026
At Baraka Mining & Minerals Limited (“we,” “our,” or “us”), accessible via [https://backup.barakaminingltd.co.ke/](https://backup.barakaminingltd.co.ke/) and our primary enterprise domains, we are committed to protecting the privacy, confidentiality, and security of our clients, website visitors, and trade partners. This Privacy Policy outlines how we collect, use, store, and protect your personal and business data when you browse our website, request gemstone consultations, submit custom cutting inquiries, or acquire gemstones from our inventory.

1. Information We Collect

We collect information necessary to deliver custom lapidary services, process global shipments, facilitate consultations, and ensure legal export compliance.
  • Personal Identity Information: Full name, title, company name, and physical address.
  • Contact Information: Email address, phone number, and WhatsApp details.
  • Transaction & Shipping Details: Delivery addresses, recipient identification documents (required for international customs and high-value transit clearance), and order history.
  • Custom Sourcing & Cutting Specifications: Submitted design files, target carat weights, cut preferences, and budget ranges provided in inquiry forms.
  • Technical & Usage Data: IP address, browser type, device information, operating system, pages visited, and general analytics collected via cookies to optimize website performance.

2. How We Use Your Information

We utilize the collected data strictly for legitimate business and transactional purposes:
  • Fulfilling Orders & Shipping: Processing sales, arranging insured global transport (via DHL, FedEx, or specialized courier partners), and preparing official mineral export documentation.
  • Consultations & Inquiries: Responding to pricing requests, scheduling virtual or physical gemstone viewings, and executing bespoke lapidary requests.
  • Legal & Regulatory Compliance: Fulfilling statutory obligations under national mining legislation, anti-money laundering (AML) protocols, and export control requirements.
  • Service Improvements: Optimizing our website structure, customer support, and digital catalogs based on user interactions.

3. Legal Basis for Processing

We process your personal information under the following legal frameworks:
  • Contractual Necessity: Processing required to execute orders, deliver services, or respond to pre-contractual inquiries (such as consultation bookings).
  • Legal Compliance: Fulfilling statutory requirements under Kenyan mining acts, customs declarations, and tax authority guidelines.
  • Legitimate Interests: Improving website security, preventing fraud, and delivering tailored B2B mineral sourcing support.

4. Disclosure & Information Sharing

We do not sell, rent, or trade your personal information to third parties. We only share data with trusted third parties necessary to complete your transactions:
  • Logistics & Express Couriers: Secure courier providers (e.g., DHL Express, FedEx, or armored carriers) receive delivery details strictly to execute transit and customs clearance.
  • Regulatory Authorities: Mineral auditors, customs offices, and government agencies when legally mandated for export permits, certificates of origin, and tax compliance.
  • Technical & Infrastructure Vendors: Secure hosting platforms, domain infrastructure providers, and payment gateway partners supporting our online operations.

5. Security & Data Protection

We employ multi-layered technical and administrative safeguards to protect your personal and commercial data:
  • Encryption Protocols: Web communications and data forms are secured using industry-standard SSL/TLS encryption.
  • Restricted Access: Access to confidential client records, shipping manifests, and order data is strictly restricted to authorized administrative personnel.
  • Secure Data Retention: Transaction records and client records are stored in secure databases protected by enterprise firewall configurations.

6. International Data Transfers

As an international exporter, processing your orders may require transferring logistics and invoice details across national borders to facilitate customs clearance in your destination country. We ensure all cross-border data transfers adhere to applicable data protection standards and secure transport protocols.

7. Data Retention

We retain personal and transactional information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and regulatory export archiving obligations. Non-essential inquiry data is periodically pruned from our records.

8. Your Data Rights

Depending on your jurisdiction, you hold specific rights regarding your personal information:
  • Access & Rectification: Request a copy of the personal data we hold about you or request corrections to inaccurate information.
  • Erasure: Request the deletion of your personal data, subject to statutory retention obligations (such as tax and mineral export records).
  • Objection & Restriction: Object to or restrict the processing of your personal data under specific circumstances.
To exercise any of these rights, please contact our compliance desk using the contact details provided below.

9. Cookies & Analytical Tracking

Our website uses cookies and similar technical indicators to improve your browsing experience, analyze site traffic, and support security features. You can modify your browser settings to disable cookies, though certain interactive features on our site may experience reduced functionality.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please reach out to us:

  • Email: barakaminingmi4@gmail.com (We respond within 24 hours)

  • Phone / WhatsApp: +254 799 445 800 | +254 769 411 649 (Available 8:00 AM – 10:00 PM EAT)

  • Office & Mine Location: Baraka Mining & Minerals Ltd, Voi, Taita Taveta, Kenya